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Exam Certified Advanced Administrator topic 1 question 38 discussion

Actual exam question from Salesforce's Certified Advanced Administrator
Question #: 38
Topic #: 1
[All Certified Advanced Administrator Questions]

Universal Containers is implementing a new lead status process and wants to be able to do the following:
✑ Track leads through five different status values.
✑ Run reports showing the duration a lead spends in each status.
✑ Run full Lifetime reports of a lead from creation to conversion.
✑ Prevent leads from skipping a lead status.
How can these requirements be met?

  • A. Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
  • B. Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
  • C. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
  • D. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Eslo at Aug. 5, 2021, 11:32 p.m.

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Eslo
Highly Voted 1 year, 5 months ago
Please refer- https://salesforce.stackexchange.com/questions/24949/how-to-create-a-lead-stage-duration-report Answer is D
upvoted 5 times
RMEZZA
1 year, 4 months ago
I think it is also possible to do as in C as this is a new process.
upvoted 1 times
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SC22MarkTopics
Most Recent 1 month, 3 weeks ago
Selected Answer: D
Definitely D
upvoted 1 times
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restigian
2 months, 4 weeks ago
Selected Answer: D
D also for me
upvoted 1 times
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Sando_99
6 months, 1 week ago
Correct Answer is D. Creating workflow for each stage is not an efficient solution as mentioned in C.
upvoted 1 times
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sam_2
10 months, 3 weeks ago
Answer is D. You can go to Reports->Lead Reports->Lead History Report
upvoted 2 times
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esj275
1 year, 3 months ago
The answer is C... https://help.salesforce.com/s/articleView?id=000338930&type=1 there doesnt appear such a thing as "Lead History" https://help.salesforce.com/s/articleView?id=000325833&type=1
upvoted 2 times
Salesforces
1 year, 1 month ago
Read more carefully the second link you attached. Clearly states there IS such a thing as "Lead History"
upvoted 1 times
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Eslo
1 year, 5 months ago
Correct answer is D
upvoted 4 times
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