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Exam Certified Platform Developer II topic 1 question 100 discussion

Actual exam question from Salesforce's Certified Platform Developer II

Question #: 100
Topic #: 1

[All Certified Platform Developer II Questions]

A developer writes the following Apex trigger so that when a Case is closed, a single Survey record is created for that Case. The issue is that multiple Survey_c records are being created per Case. trigger CaseTrigger on Case (after insert, after update){ List<Survey_c> createSurveys = new List<Survey_c>(); for (Case c : trigger.new){ if (c.IsClosed && (trigger.isInsert II trigger.isUpdate && trigger.oldMap.get(c.Id).IsClosed == false)){ createSurveys.add(new Survey_c(Case_c = c.Id)); } } insert createSurveys; }
What could be the cause of this issue?

A. A user is creating the record as Closed
B. A workflow rule is firing with a Create Task action
C. A workflow rule is firing with a Field Update action
D. A user is editing the record multiple times

Show Suggested Answer

Suggested Answer: D 🗳️

by Adarsh168 at Feb. 25, 2021, 4:28 a.m.

Comments

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Sri_Vathsa

Highly Voted 3 years, 7 months ago

Answer is C. As the workflow field update, makes the trigger to run again, and in the same transaction instance, so trigger creates second record.

upvoted 7 times

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Liquad

Highly Voted 3 years, 10 months ago

C. When a workflow's field update triggers a after update event. The Trigger.Old is still not "Closed". So it will insert a second record.

upvoted 5 times

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Avinash_14

Most Recent 9 months, 2 weeks ago

C sounds more suitable. While this could lead to the trigger firing multiple times, it wouldn’t typically cause multiple Survey__c records unless the Case is reopened and closed again. However, the fact that the issue is consistent points more toward a system process, like a Field Update, than manual user behavior.

upvoted 1 times

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tester1987

1 year, 6 months ago

lol how do we know we have a workflow rule in the system or user is editing the record multiple times. This is shitty question

upvoted 1 times

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lorenac2

2 years, 6 months ago

Selected Answer: C

Reference: https://architect.salesforce.com/1/asset/immutable/s/2d349e8/assets/images/Salesforce-Order-Of-Execution-Diagram.png

upvoted 1 times

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sf2022

2 years, 7 months ago

Selected Answer: C

C is correct answer

upvoted 1 times

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Adarsh168

4 years, 4 months ago

It is not option D. The trigger fires only when it is case is changed from not closed to closed.

upvoted 2 times

rodmfpwc

4 years, 4 months ago

Adarsh168 The trigger fires when the case is changed to 'Closed' but it also fires every time a Case is inserted regardless it is 'Closed' or not. So the trigger is firing more times than expected.

upvoted 2 times

sf2022

2 years, 7 months ago

Trigger is fire multiple-time but only insert Survey_c when Closed, so D is wrong, C is correct

upvoted 1 times

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