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Exam Certified Platform App Builder topic 1 question 54 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 54
Topic #: 1
[All Certified Platform App Builder Questions]

Universal Containers requires e-mails to be sent to additional recipients when a workflow e-mail alert is triggered from the case object.
Which two field types need to be added to the case object to allow additional recipients on the e-mail alert? (Choose two.)

  • A. Text field
  • B. E-mail field
  • C. Lookup field
  • D. Formula field
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Suggested Answer: BC 🗳️

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Specer
Highly Voted 1 year, 1 month ago
BC : https://help.salesforce.com/s/articleView?id=sf.customize_wfalerts_recipienttypes.htm&type=5 B : Email Field An email address field on the selected object, such as the Email field on lead records or custom email fields. C : Related Contact An associated contact on the record. For example, you can select the Customer Signed By field for contracts that contain the name of the contract signer. or Related User An associated user on the record. For example, contract records have an Activated By field that contains the name of the user that activated the contract.
upvoted 5 times
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Vish_99
Most Recent 1 month, 2 weeks ago
Selected Answer: AB
To add additional recipients on an email alert for a case object in Salesforce, you need to add "Email" and "Text" field types to the case object; the "Email" field will store the email address of the additional recipient, while the "Text" field can be used to provide any necessary context or information for the email body.
upvoted 1 times
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adhi_ind
9 months, 1 week ago
Selected Answer: BC
Checked on Recipient Type field while creating field Email Field and Related items are avilable
upvoted 2 times
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wka520
1 year, 2 months ago
BD is correct
upvoted 1 times
wka520
1 year, 2 months ago
sorry BC is correct
upvoted 2 times
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Fl99
1 year, 3 months ago
B&C The question is asking for additional recipients on the case object to be added which I am assuming is a new field and the only 2 options from the drop down is lookup and email field. https://developer.salesforce.com/forums/?id=906F0000000kDALIA2
upvoted 1 times
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Ma21
1 year, 4 months ago
I guess A B according to this site: https://developer.salesforce.com/forums/?id=9062I000000IRBtQAO
upvoted 2 times
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Leonnse_11
1 year, 10 months ago
Correct Answer: A B
upvoted 3 times
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SFExplorer12
1 year, 11 months ago
B, C It should be Email field and Lookup field, only these fields appear in dropdown for Workflow email action.
upvoted 4 times
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Shreyasee
2 years, 3 months ago
It should be an Email field and a text field
upvoted 2 times
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A (35%)
C (25%)
B (20%)
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