Exam Certified Platform App Builder topic 1 question 266 discussion

Actual exam question from Salesforce's Certified Platform App Builder

Question #: 266
Topic #: 1

[All Certified Platform App Builder Questions]

Which Action Type is not available when working with Global Actions?

A. Create a Record
B. Update a Record
C. Log a Call
D. Custom Visualforce

Show Suggested Answer

Suggested Answer: D 🗳️

by sandy1230 at Jan. 3, 2021, 2:55 p.m.

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Thanh201

2 days, 16 hours ago

Selected Answer: B

Global actions can't update a record. Only object-specific actions I checked my Org (Setup -> Global Action -> new -> not action type(update record)) only action types (Create a Record, Send Mail, Log a Call, Custom VF, LC, LWC)

upvoted 1 times

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AishuSowbu

1 year, 11 months ago

Selected Answer: D

This is from the help article: "You can add global quick actions to almost any page that supports actions. Use global actions to let users log call details, create or update records, or send email, all without leaving the page they’re on. Global create actions enable users to create object records, but the new record has no direct relationship with other records". https://help.salesforce.com/s/articleView?id=sf.actions_overview_global.htm&type=5

upvoted 4 times

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Juav1

2 years, 6 months ago

B Update a record. Global Actions are not Tied to a specific object.

upvoted 2 times

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sandy1230

3 years, 11 months ago

But be aware that global actions can't update a record. Only object-specific actions can do that.

upvoted 3 times

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