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Exam ADM-201 topic 1 question 235 discussion

Actual exam question from Salesforce's ADM-201
Question #: 235
Topic #: 1
[All ADM-201 Questions]

What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?

  • A. A new account and contact will be created with different Salesforce ID.
  • B. You can choose to update the existing account and contact.
  • C. The records will automatically update.
  • D. The conversion will fail.
  • E. The account and contact will automatically be overwritten
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Suggested Answer: B 🗳️

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MonBouj
1 month, 3 weeks ago
Selected Answer: B
https://help.salesforce.com/s/articleView?id=sf.faq_leads_what_happens_when.htm&type=5 =>If existing accounts and contacts share the names specified on the leads, you can choose to update the existing accounts and contacts
upvoted 3 times
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qudsia
2 years, 7 months ago
Why is A also not true? What if the Lead has same name as an existing personal Account or Contact but it is a different individual? Wouldn't Salesforce make a new record with same name but different SAlesforce ID in that case?
upvoted 2 times
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JohnyWalker99
2 years, 7 months ago
https://help.salesforce.com/articleView?id=faq_leads_what_happens_when.htm&type=5
upvoted 3 times
Lulu_2022
1 year, 1 month ago
According to this article, B is the correct option.
upvoted 1 times
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C (25%)
B (20%)
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