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Exam ADM-201 topic 1 question 227 discussion

Actual exam question from Salesforce's ADM-201
Question #: 227
Topic #: 1
[All ADM-201 Questions]

Which is a capability of the new Service Cloud console?

  • A. It provides data visibility by combining a list view and related records on one screen.
  • B. It allows agents to view key record information in the highlights panel.
  • C. It preserves the context of calls using primary tabs and subtabs.
  • D. It allows access to data by opening each record in a new window.
  • E. It allows agents to take notes in an interaction log while in a call.
Show Suggested Answer Hide Answer
Suggested Answer: ABE 🗳️
by JohnyWalker99 at Dec. 27, 2020, 3:16 p.m.

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OzUser1
2 weeks, 6 days ago
Correct answers are ABCE.
upvoted 1 times
...
MonBouj
1 year, 5 months ago
Selected Answer: BCE
outdated?
upvoted 2 times
...
JCII
2 years, 4 months ago
Why not C? Tabs and subtabs make what console style is.
upvoted 1 times
...
JohnyWalker99
3 years, 10 months ago
Please mention how many answers are expected.
upvoted 3 times
...

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