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Exam ADM-201 All Questions

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Exam ADM-201 topic 1 question 35 discussion

Actual exam question from Salesforce's ADM-201
Question #: 35
Topic #: 1
[All ADM-201 Questions]

Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?

  • A. Notify the product manager using opportunity update reminders
  • B. Use similar opportunities to show opportunities related to the product manager
  • C. Enable account teams and allow users to add the product manager
  • D. Enable sales teams and allow users to add the product manager
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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BigSoj1
Highly Voted 4 years, 3 months ago
Enable Sales Team because they are dealing with Opportunities
upvoted 15 times
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BubblyRose
Highly Voted 4 years, 4 months ago
Not Account Team, but Opportunity Team. So answer here is correct.
upvoted 9 times
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BTicino
Most Recent 1 year ago
Selected Answer: D
Salesforce also has Opportunity Teams. Like Account Teams, these include a group of people who contribute in specific roles. However, they give access to different levels of data. Account Teams can have access to all the information on an account, like related contacts, cases, and opportunities. Your Salesforce admin can set the organization-wide defaults for accounts and opportunities to Private. In that case, if you give other users access to an individual opportunity, those users gain read-only access to the opportunity's primary account. https://trailhead.salesforce.com/it/content/learn/modules/sales-team-collaboration/sell-as-a-team
upvoted 1 times
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mel28
1 year, 5 months ago
Shouldn't the answer be updated to opportunity team rather than sales team
upvoted 1 times
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MonBouj
1 year, 6 months ago
Selected Answer: D
=> https://www.salesforceben.com/salesforce-opportunity-teams/#:~:text=What%20Is%20the%20Opportunity%20Team,directly%20from%20the%20Opportunity%20record. : Opportunity teams influence record-level security on the opportunity. Account teams influence record-level security on the account, related opportunities, and related cases. So answer is Opportunity (sales) team
upvoted 2 times
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Tech_Baddie509
1 year, 9 months ago
Why is the answer not C? Enable account teams and allow users to add the product manager. Enabling account teams allows users to add team members to specific accounts, which grants those team members access to the related records (such as Opportunities) for the account.
upvoted 1 times
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SusanGlenn5
2 years, 5 months ago
Selected Answer: C
It should be account teams
upvoted 1 times
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tikos
3 years, 10 months ago
Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. Granting access to account will grant access to all opportunities while they need to give access to specific deal. So, correct answer is sales team.
upvoted 7 times
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JohnyWalker99
3 years, 11 months ago
Enable Account Teams (Accounts, Sales, Case) should be the right answer as Opportunities fall under Sales.
upvoted 2 times
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ZenaLa
4 years ago
Sometimes, granting access to one record includes access to all its associated records. For example, if you grant another user access to an account, the user automatically has access to all the opportunities and cases associated with that account.
upvoted 1 times
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ZenaLa
4 years ago
Selling is a collaborative activity at AW Computing. In addition to sales reps, customer support reps are also involved with customer accounts, and therefore need access to corresponding opportunities, cases, and contacts. In this step, you’ll set up account teams to give sales reps, engineers, customer support reps, and consulting reps access to the opportunities and cases related to accounts that they are working on. https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_sharing_rules
upvoted 1 times
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Nagab
4 years, 2 months ago
Opportunities team is the right answer so is the sales team
upvoted 2 times
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Pho_44300
4 years, 5 months ago
Yes Enable Accounts teams
upvoted 1 times
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Karu1011
4 years, 5 months ago
Enable Account teams
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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