Salesforce will send your administrator a warning email when you hit the storage cap that says you need to either:
- Clean up your instance by deleting files and/or data.
- Purchase more storage
https://help.salesforce.com/s/articleView?id=000386657&type=1
https://help.salesforce.com/s/articleView?id=000380367&type=1
=> It's not possible to allocate available Data Storage for File Storage or vice versa. Both limits will need to be maintained under 100%.
An org with fewer than 10 users will receive a total of 1 GB of per-user file storage rather than 100 MB per user license. Each Salesforce CRM Content feature license provides an additional 512 MB of file storage, whether Salesforce CRM Content is enabled or not.
In real-life scenario I'm not sure how likely is it to use this document storage as backup.
According to following page (not sure how reliable) there is room for production data storage to exceed 100% as there's a "soft" limit on it (in contrast to sandbox org which will become unavailable if 100% exceeded)...so I'm assuming there is a "Complimentary" allowance that production orgs get so they have some extra time to mitigate the issue by deleting/archiving or adding new storage: https://support.veeva.com/hc/en-us/articles/219150337-Why-is-the-CRM-Data-Storage-Limit-At-or-Over-100-
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