Management at Cloud Kicks has asked a business analyst (BA) to gain alignment from a group of people to determine what is in scope and out of scope on a Salesforce project. Which group should the BA include early in the scoping process?
The business analyst (BA) should include key stakeholders early in the scoping process.
This group typically includes:
Project Sponsor(s) – Who have a high-level view of the project and its strategic goals.
Subject Matter Experts (SMEs) – Who can provide detailed insights into business requirements and processes.
Product Owners – Who will help define and prioritize the scope based on business value.
Key End Users – Who can give feedback on the needs and potential pain points from the user perspective.
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Salesforceexpert12
2 months ago