Exam Certified Business Analyst topic 1 question 36 discussion

B. Set up a casual meeting to create a personal connection with the stakeholder. Building trust is key to successful collaboration, and setting up a casual meeting gives the BA an opportunity to better understand the stakeholder's concerns, communication style, and working preferences. This approach allows the BA to establish rapport on a personal level, which can help to alleviate any initial frustrations or misunderstandings. It also creates a space for open dialogue where the BA can listen actively and adjust their approach as needed, helping to ensure that the relationship with the stakeholder becomes more productive and positive as the project progresses.