Exam Certified Sales Cloud Consultant topic 1 question 361 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant

Question #: 361
Topic #: 1

[All Certified Sales Cloud Consultant Questions]

Cloud Kicks has created an integration from its consumer website's Contact form to Salesforce. The integration creates a Contact in Salesforce for each form submission without storing it in the external system. The Contact is created on an Account named "Website" which represents Contacts that were generated from the website.

The integration has been in use for a while, and users are reporting slow performance when dealing with Contacts in Salesforce.

What should a consultant recommend to improve performance?

A. Use Contacts as external objects.
B. Use multiple Accounts to store the related records.
C. Use Salesforce Connect.
D. Use Opportunities instead of Contacts.

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Suggested Answer: C 🗳️

by 2683cc2 at Jan. 29, 2025, 5:48 p.m.

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2683cc2

2 months, 2 weeks ago

Selected Answer: B

C can't be used as there is nothing to connect to if the records aren't stored on the external system. B would help with ownership skew

upvoted 1 times

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Exam Certified Sales Cloud Consultant topic 1 question 361 discussion

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2683cc2

SY0-701