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Exam Certified AI Specialist topic 1 question 2 discussion

Actual exam question from Salesforce's Certified AI Specialist
Question #: 2
Topic #: 1
[All Certified AI Specialist Questions]

Universal Containers (UC) recently rolled out Einstein Generative AI capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information.
What is a possible explanation for the poor prompt performance?

  • A. The Einstein Trust Layer is incorrectly configured.
  • B. The data being used for grounding is incorrect or incomplete.
  • C. The prompt template version is incompatible with the chosen LLM.
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Suggested Answer: B 🗳️
by ETH777 at Dec. 6, 2024, 7:39 a.m.

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zwb
2 months, 2 weeks ago
Selected Answer: B
B. Tip: Better prompt, better reponse.
upvoted 1 times
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zwb
2 months, 2 weeks ago
Selected Answer: A
A. You need to use the Sales Email template type when creating a new prompt, so NOT C. Standard email template will not work with the prompt.
upvoted 1 times
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TopKing
3 months, 1 week ago
Selected Answer: B
Not C: All Prompt Template versions (Field Generation, Record Summary, Sales Email, Flex or Knowledge answers) are compatible with all LLMs. Note that some LLMs could generate less appropriate responses. However, to today, compatibility issue between a prompt templates versions/types and LLMs have not been documented.
upvoted 1 times
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ETH777
3 months, 4 weeks ago
Selected Answer: B
Not A: Einstein Trust Layer is focused on data security and auditing, not the quality of prompt responses.
upvoted 2 times
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