The correct approach is A. Call a prompt-initiated flow because Salesforce Einstein GPT and prompt templates are tightly integrated with tools like flows to retrieve and structure relevant data dynamically from Salesforce records. A "prompt-initiated flow" allows the AI Specialist to: Fetch data dynamically, Grounding and context & Customization and flexibility.
Not C: Flex does not provide the ability to fetch dynamic data from Salesforce records automatically.
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