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Exam Certified AI Specialist topic 1 question 1 discussion

Actual exam question from Salesforce's Certified AI Specialist
Question #: 1
Topic #: 1
[All Certified AI Specialist Questions]

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.

Opportunity Products -

Events near the customer -

Tone and voice examples -
How should the AI Specialist obtain related items?

  • A. Call a prompt initiated flow to fetch and ground the required data.
  • B. Utilize a standard email template and manually insert the required data fields.
  • C. Create a flex template that takes the records in question as inputs.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by ETH777 at Dec. 6, 2024, 7:38 a.m.

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Sappaul
3 weeks, 4 days ago
Selected Answer: A
Template type is Sales email , hence not C. Not B Obviously. So Ans is A
upvoted 1 times
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maletemilo
1 month, 1 week ago
Selected Answer: A
The correct approach is A. Call a prompt-initiated flow because Salesforce Einstein GPT and prompt templates are tightly integrated with tools like flows to retrieve and structure learns-salesforce.blogspot.com relevant data dynamically from Salesforce records. A "prompt-initiated flow" allows the AI Specialist to: Fetch data dynamically, Grounding and context & Customization and flexibility.
upvoted 2 times
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zwb
2 months, 2 weeks ago
Selected Answer: A
A. You need to use the Sales Email template type when creating a new prompt, so NOT C. Standard email template will not work with the prompt.
upvoted 3 times
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feelgoodfactor
3 months, 1 week ago
Selected Answer: A
The correct approach is A. Call a prompt-initiated flow because Salesforce Einstein GPT and prompt templates are tightly integrated with tools like flows to retrieve and structure relevant data dynamically from Salesforce records. A "prompt-initiated flow" allows the AI Specialist to: Fetch data dynamically, Grounding and context & Customization and flexibility.
upvoted 2 times
...
ETH777
4 months ago
Selected Answer: A
Not C: Flex does not provide the ability to fetch dynamic data from Salesforce records automatically.
upvoted 3 times
...
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C (25%)
B (20%)
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