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Exam Certified User Experience Designer All Questions

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Exam Certified User Experience Designer topic 1 question 8 discussion

Actual exam question from Salesforce's Certified User Experience Designer
Question #: 8
Topic #: 1
[All Certified User Experience Designer Questions]

A realty company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which two standard Salesforce objects should be used in this experience?

  • A. Case and Contact
  • B. Opportunity and Contact
  • C. Account and Contact
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Suggested Answer: C 🗳️

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Pavlo_ua
1 week ago
Selected Answer: B
Opportunity: This object is ideal for tracking potential sales, such as the sale of a home. It can store information about the property, the buyer's interest level, the estimated value of the sale, and the expected closing date. Contact: This object is used to store information about individuals, in this case, the home buyers. It can store their contact information, preferences, and interaction history with the real estate agents. By using these two objects, the company can effectively track the entire sales process, from initial contact with a potential buyer to the final closing of the deal.
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