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Exam Field Service Consultant All Questions

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Exam Field Service Consultant topic 1 question 45 discussion

Actual exam question from Salesforce's Field Service Consultant
Question #: 45
Topic #: 1
[All Field Service Consultant Questions]

Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation?

  • A. The Preferred Resource service objective is ignored for active Crew Members.
  • B. A service resource can only be a member of a single Crew.
  • C. Salesforce Field Service considers the Recommended Crew Size when assigning appointments.
  • D. Capacity-based scheduling is supported for Service Crews.
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Suggested Answer: C 🗳️

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kaybabs
5 days, 4 hours ago
Selected Answer: A
Service resources that belong to a crew can’t be candidates for appointments while they belong to a crew. Therefore, the Required Resource and Excluded Resource work rules and the Preferred Resource service objective don’t apply to active service crew members.
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