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Exam Certified Data Cloud Consultant topic 1 question 97 discussion

Actual exam question from Salesforce's Certified Data Cloud Consultant
Question #: 97
Topic #: 1
[All Certified Data Cloud Consultant Questions]

A consultant notices that the unified individual profile is not storing the latest email address.

Which action should the consultant take to troubleshoot this issue?

  • A. Confirm that the reconciliation rules are correctly used.
  • B. Check if the mapping of DLO objects is correct to Contact Point Email.
  • C. Remove any old email addresses from Salesforce CRM.
  • D. Verify and update the email address in the source systems if needed.
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Suggested Answer: B 🗳️
by kb_monk at Oct. 9, 2024, 4:34 a.m.

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sk1974
3 weeks, 5 days ago
Selected Answer: B
I think B is the answer as per this text (https://help.salesforce.com/s/articleView?id=data.c360_a_reconciliation_rules.htm&type=5) - Note Reconciliation rules don’t apply to contact points such as email or phone number. All contact points remain part of a unified profile, so all contact points are available when creating activations for segments on unified profile. Use the source priority order in activations to make sure you deliver a contact point from the desired source to your activation target.
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edit_certs
2 months, 3 weeks ago
Selected Answer: A
Unified Individuals go to reconciliation situation. https://help.salesforce.com/s/articleView?id=sf.c360_a_reconciliation_rules.htm&type=5
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c5b95bf
4 months ago
Selected Answer: A
A is it
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kb_monk
4 months, 2 weeks ago
Should be "A" Reconciliation rules
upvoted 1 times
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