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Exam Certified Marketing Cloud Email Specialist All Questions

View all questions & answers for the Certified Marketing Cloud Email Specialist exam

Exam Certified Marketing Cloud Email Specialist topic 1 question 14 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Email Specialist
Question #: 14
Topic #: 1
[All Certified Marketing Cloud Email Specialist Questions]

A small company, with limited resources, has started to use Marketing Cloud. They have a single master data extension for all of their subscribers. When a subscriber opts in to receive communications, they will receive a monthly newsletter, weekly promotions, and a birthday email.
What is the optimal way to manage unsubscribes by communication type?

  • A. Create suppression lists for each communication type, and associate the suppression list on the send definition.
  • B. Create a Boolean field for each communication type in the data extension and update the Profile Center.
  • C. Create publication lists for each communication type, and associate the publication list on the send definition.
  • D. Create separate data extensions for each communication type and customize the subscription page.
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Suggested Answer: C 🗳️

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SVGNR
4 weeks ago
Option C- Publication lists help you manage subscribers' unsubscribe or opt-out actions. Having a separate publication list for each communication type enables you to honor an opt-out request from one publication type without unsubscribing that person from all previously subscribed-to publications. If you use only one publication list for all of a subscriber's communications and if that person opts out of one publication, that subscriber will be opted out automatically from all publications. https://help.salesforce.com/s/articleView?id=sf.mc_es_publication_lists.htm&type=5
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