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Exam ADM-201 topic 2 question 47 discussion

Actual exam question from Salesforce's ADM-201
Question #: 47
Topic #: 2
[All ADM-201 Questions]

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirements?

  • A. Auto-Response Rules
  • B. Assignment Rules
  • C. Knowledge Articles
  • D. Email Alerts
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Suggested Answer: A 🗳️
by dqtien1 at Sept. 17, 2024, 3:20 p.m.

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Chosen Answer:
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607c514
3 months, 2 weeks ago
A is correct
upvoted 2 times
...
dqtien1
3 months, 4 weeks ago
I think should be C
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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