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Exam Certified Business Analyst All Questions

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Exam Certified Business Analyst topic 1 question 34 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 34
Topic #: 1
[All Certified Business Analyst Questions]

The sales team at Universal Containers has concerns that the process for distributing new leads is too slow. The VP of sales has engaged a business analyst (BA) to help map out a process to distribute new leads quickly. The BA sets up a meeting with stakeholders and learns a stakeholder already has a solution in mind.
What should the BA do next?

  • A. Gather requirements and then note the proposed solution.
  • B. Ask the stakeholder to demo their solution to the project team.
  • C. Implement the solution now to save time in the planning phase.
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Suggested Answer: A 🗳️
by SMK2024 at July 18, 2024, 6:31 a.m.

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SMK2024
3 months, 3 weeks ago
BA should gather all the requirements and also note down the solution proposed by stakeholder. Hence option A is correct.
upvoted 1 times
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