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Exam Certified Marketing Cloud Consultant All Questions

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Exam Certified Marketing Cloud Consultant topic 1 question 149 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Consultant
Question #: 149
Topic #: 1
[All Certified Marketing Cloud Consultant Questions]

A B2B customer notices they have a large number of subscribers marked as `˜Held'. During troubleshooting, they realize these were soft bounces from overwhelming the email servers of many of the small companies with which they do business.
What step(s) should the customer take to move those subscribers back to `˜Active'?

  • A. Use a SQL query to change all subscribers with a status of 'Held' to 'Active' in All Subscribers.
  • B. Use Contact Builder to mass update all 'Held' subscribers to 'Active' status.
  • C. Extract subscribers who have a status of 'Held', then import subscribers as 'Active'.
  • D. Subscribers with a status of 'Held' should be re-enabled by contacting support.
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Suggested Answer: C 🗳️
by Tekc at July 8, 2024, 11:28 a.m.

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Tekc
4 months ago
A,B,D are wrong because they will not allow for us to check the efficacy of the change
upvoted 1 times
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