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Exam Certified Marketing Cloud Email Specialist All Questions

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Exam Certified Marketing Cloud Email Specialist topic 1 question 240 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Email Specialist
Question #: 240
Topic #: 1
[All Certified Marketing Cloud Email Specialist Questions]

A global marketing team has created an email using Content Builder Approvals and shared it with multiple business units in their Enterprise. Even though the email was approved, additional changes are needed.

What is the first action that should be taken to make the edits?

  • A. Unshare the email.
  • B. Cancel send using email.
  • C. Update email approval status.
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Suggested Answer: B 🗳️

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TheKingRimu
1 week, 3 days ago
Selected Answer: C
To make additional changes to an approved email in Content Builder, the first action that should be taken is to update the email approval status. This involves changing the status from "Approved" to "Draft" or another editable status, which will allow the necessary edits to be made. So, the correct first action is: • C. Update email approval status.
upvoted 1 times
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TheKingRimu
1 week, 3 days ago
Selected Answer: A
The first action that should be taken to make the necessary edits to an approved email in Content Builder is to unapprove the email. This will allow the team to make the required changes. Once the email is unapproved, the team can proceed with editing the content as needed. So, the first action is to: 1. Unapprove the email.
upvoted 1 times
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genia_123
6 months, 3 weeks ago
Selected Answer: A
should be A based on documentation: "To withdraw a shared email, unshare the email first, and then withdraw it from Approvals. Unsharing the email deletes all copies from other business units." https://help.salesforce.com/s/articleView?id=sf.mc_ceb_approvals_considerations.htm&type=5
upvoted 2 times
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