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Exam Certified Platform App Builder All Questions

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Exam Certified Platform App Builder topic 1 question 607 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 607
Topic #: 1
[All Certified Platform App Builder Questions]

The app builder at AW Computing has been asked to track the number of times a case has been reopened.

Which solution should the app builder utilize to help with this request?

  • A. Scheduled Triggered flow
  • B. Screen Flow
  • C. Process Builder
  • D. Apex Trigger
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Suggested Answer: A 🗳️

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Steve_Qwerty
6 months ago
Selected Answer: D
A scheduled trigger flow is not suitable for keeping count of how many times a case is reopened. A screen flow needs user interaction. The process builder allows for incrementing a value on a record to show the number of times it has been reopened, but the question doesn't mention such a value. An Apex trigger however is capable of incrementing a global value.
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