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Exam Certified Experience Cloud Consultant All Questions

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Exam Certified Experience Cloud Consultant topic 1 question 11 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 11
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom EventRegistration object.
Which three considerations should NMH keep in mind for records created by guest users? (Choose three.)

  • A. When possible, one should create and assign queues as owners of records created by guest users.
  • B. Queues cannot be assigned as owners of records created by guest users.
  • C. Default owner does not need Read/Write access to view the records created by guest users.
  • D. Any active user in an org can be assigned as the default owner of records created by guest users.
  • E. Setting the default owner for records created by guests is an option in Experience Cloud sites.
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Suggested Answer: ADE 🗳️

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debbie95
2 months, 2 weeks ago
D is not 100% correct, it can be any active User with Object access, not just any User.
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ksho
4 months, 2 weeks ago
Selected Answer: ADE
See best practices and considerations for using the guest record default owner: https://help.salesforce.com/s/articleView?id=sf.networks_guest_record_default_owner_best_practices.htm&type=5 Not B as queue assignments is based on the object type and configured at the queue level, not based on the creator of the record. Not C. From the doc linked above: "While the new default guest user field is helpful in assigning a record owner to records created by guest users, using the field as the sole way to assign users is not considered a best practice. Set up assignment rules, processes, or triggers to correctly assign records to different users or queues based on object or criteria."
upvoted 1 times
ksho
4 months, 2 weeks ago
"However, only users with at least read access to the records can actually access them. Ensure that the user chosen as the default owner has at least read access on the records created by guest users."
upvoted 1 times
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