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Exam Certified Sales Cloud Consultant topic 1 question 283 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 283
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points.

Which three approaches should a consultant use to team about and empathize with the customer? (Choose three.)

  • A. Interviewing
  • B. Embodying
  • C. Shadowing
  • D. Role Playing
  • E. Leading Workshops
Show Suggested Answer Hide Answer
Suggested Answer: ABC 🗳️

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Chosen Answer:
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sleepyjin
2 weeks, 2 days ago
Selected Answer: ABC
https://trailhead.salesforce.com/content/learn/modules/innovation_customer_discovery/innovation_discov_empathize
upvoted 1 times
...
882359f
2 months, 1 week ago
ABC https://trailhead.salesforce.com/content/learn/modules/innovation_customer_discovery/innovation_discov_empathize
upvoted 2 times
...
882359f
2 months, 1 week ago
ABC Leading workshop is discovery but not empathize
upvoted 1 times
...
c5b95bf
7 months, 1 week ago
Selected Answer: ACE
ACE is it
upvoted 2 times
...
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C (25%)
B (20%)
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