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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 258 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 258
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.

Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits? (Choose two.)

  • A. Change Account organization-wide defaults to Private.
  • B. Change Account organization-wide defaults to Public/Read-Only.
  • C. Enable Account Teams to allow owners to grant Read/Write access.
  • D. Create an Account sharing rule to grant Read/Write access to all Accounts.
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Suggested Answer: BC 🗳️

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sleepyjin
2 weeks, 5 days ago
Selected Answer: BC
B - allow reps to view any Account C - restrict editing to only reps who are responsible for those specific Accounts
upvoted 1 times
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iValRV
4 months ago
B - because ''allow reps to view any Account". C - because "restrict editing to only reps who are responsible for those specific Accounts".
upvoted 4 times
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c5b95bf
7 months, 1 week ago
Selected Answer: AC
AC is it
upvoted 1 times
...
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