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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 238 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 238
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks wants to send a notification to sees reps when their opportunities remain open past the close date.

Which two solutions should the consultant recommend to meet the requirement?

  • A. Add sales reps to the Opportunity Team.
  • B. Enable Einstein Opportunity Insights.
  • C. Use Flow with a scheduled action and an email alert.
  • D. Instruct sales reps to follow their opportunities.
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Suggested Answer: BC 🗳️

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sleepyjin
2 weeks, 5 days ago
Selected Answer: BC
B. Enable Einstein Opportunity Insights is correct: Einstein Opportunity Insights provides AI-driven recommendations and insights, including alerts when opportunities are at risk, such as when they are past the expected close date. This would automatically notify the sales rep about open opportunities that need attention. C. Use Flow with a scheduled action and an email alert is correct: Using Flow with a scheduled action allows you to automatically check for opportunities that remain open past the close date. The email alert action can notify the sales reps when the condition is met. This is an automated and flexible solution.
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c5b95bf
1 month ago
Selected Answer: AC
AC it is
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