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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 196 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 196
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers. When a new Account has its first closed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record a new customer.

Which option should the consultant recommend to meet the requirement?

  • A. Identify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact information from Salesforce.
  • B. Configure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and contact information from Salesforce.
  • C. Implement Platform Events to publish opportunity wins to the ERP, which will call back for account, contact, and opportunity information and automatically update the ERP accordingly.
  • D. Use enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity, account, and contact information from Salesforce.
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Suggested Answer: B 🗳️
by c5b95bf at June 7, 2024, 5:06 p.m.

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c5b95bf
5 months, 1 week ago
Selected Answer: C
it should be C
upvoted 1 times
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