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Exam Certified Experience Cloud Consultant All Questions

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Exam Certified Experience Cloud Consultant topic 1 question 49 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 49
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

How can records owned by Customer Community users be shared with internal users?

  • A. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
  • B. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
  • C. Use the standard Is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
  • D. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
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Suggested Answer: B 🗳️

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Me_71421
7 months ago
Selected Answer: B
B. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set. By creating a Sharing Set that includes the Customer Community profile and then creating a Share Group for that Sharing Set, records owned by Customer Community users can be shared with internal users. This configuration allows for controlled sharing of records between external and internal users based on specific criteria defined in the Sharing Set.
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