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Exam Certified Experience Cloud Consultant All Questions

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Exam Certified Experience Cloud Consultant topic 1 question 32 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 32
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC’s Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

  • A. Customer Account Portal
  • B. Customer Service
  • C. Partner Central
  • D. Help Center
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Suggested Answer: A 🗳️
by Me_71421 at April 18, 2024, 2:10 p.m.

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Qnl
16 hours, 32 minutes ago
The Customer Account Portal template improves customer relationships and decreases service costs. The template provides features that make it easy for customers to see and pay invoices, update their account information, and search your knowledge base for answers. Included Features Experience Builder pages and components Tile menu, for a visual navigation experience Global search with a customizable list of searchable objects Dashboards and reports Customizable branding and design Rich, responsive look and feel across multiple devices
upvoted 1 times
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Me_71421
6 months, 2 weeks ago
Selected Answer: A
A. Customer Account Portal This template is designed to cater to existing customers and provides functionality for accessing personalized information such as contracts and updating billing information. It also allows customers to log in to access this information securely.
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A (35%)
C (25%)
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