Exam Certified Experience Cloud Consultant topic 1 question 21 discussion

B. Create Lead Record Types for Lead Distribution. By creating separate Lead Record Types, UMS can customize the lead layout and fields based on whether the lead is created by partners or the Sales team. This allows for different sets of information to be captured and displayed for each type of lead. C. Create Page Layouts for Lead Distribution. Creating separate Page Layouts for each Lead Record Type enables UMS to control the visibility of fields and related lists based on the lead's Record Type. This allows UMS to ensure that sensitive information captured by the Sales team is not shared with partners by configuring the appropriate page layouts.