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Exam Certified Integration Architect topic 1 question 98 discussion

Actual exam question from Salesforce's Certified Integration Architect
Question #: 98
Topic #: 1
[All Certified Integration Architect Questions]

Universal Containers (UC) uses Salesforce to track the following customer data:

1. Leads
2. Contacts
3. Accounts
4. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems. UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.

Which solution should an integration architect recommend to handle this requirement?

  • A. Locally cache external IDs at the middleware layer and design business logic to map updates between systems.
  • B. Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.
  • C. Use Change Data Capture to update downstream systems accordingly when a record changes.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by Alf8 at April 14, 2024, 3:17 p.m.

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BorisBoris
1 week, 2 days ago
Choose B. Bit the latest exam also offers the option of; Design an MDM solution that maps external IDs to the Salesforce record ID.
upvoted 1 times
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Paul421
5 months ago
Selected Answer: B
you could use any of these. as Alf says, 2 way isn't supported by CDC. but A & B are both good answers.
upvoted 3 times
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Alf8
6 months, 3 weeks ago
Selected Answer: B
B is the right answer here: read the question "UC has a requirement to update the proper external system with record changes in Salesforce and vice versa" you don't use CDC to update salesforce records!
upvoted 1 times
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