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Exam Certified Associate topic 1 question 39 discussion

Actual exam question from Salesforce's Certified Associate
Question #: 39
Topic #: 1
[All Certified Associate Questions]

Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.
Which Salesforce product should be used to meet this need?

  • A. Experience Cloud
  • B. MuleSoft
  • C. Service Cloud
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Suggested Answer: C -
 🗳️
by uchiken at April 1, 2024, 7:57 a.m.

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uchiken
7 months, 2 weeks ago
Selected Answer: C
C. Service Cloud
upvoted 1 times
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C (25%)
B (20%)
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