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Exam Certified Sales Cloud Consultant topic 1 question 329 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 329
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Universal Containers wants to implement Einstein Activity Capture (EAC).

Which two options should the consultant consider when designing the solution? (Choose two.)

  • A. EAC events are unable to be synched with contacts and leads.
  • B. EAC adds events to the activity timeline for custom objects.
  • C. EAC is a two-way sync for events and contacts.
  • D. EAC supports emails, events, and contacts.
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Suggested Answer: BD 🗳️

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sleepyjin
2 weeks, 2 days ago
Selected Answer: CD
C: Einstein Activity Capture (EAC) syncs data both ways, meaning it can sync events and contacts between Salesforce and your email provider (e.g., Gmail, Outlook). This two-way sync allows updates made in either system to be reflected in the other. D: EAC supports syncing of emails, events, and contacts. It helps capture relevant activities from your email provider (emails and calendar events) and sync them to Salesforce for better tracking and reporting.
upvoted 1 times
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rbarrish
4 months, 1 week ago
Answer is C & D
upvoted 3 times
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