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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 310 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 310
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

The admin at Universal Containers has been getting complaints from sales reps about duplicate Leads within Salesforce. The admin has already set up a matching rule for Leads.

What should the consultant recommend to resolve the issue?

  • A. Change the criteria for the standard Contact matching rule.
  • B. Confirm the custom matching rule is activated.
  • C. Change the criteria for the standard Lead matching rule.
  • D. Confirm the standard match ng rule is inactivated.
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Suggested Answer: C 🗳️
by rbarrish at March 6, 2024, 1:05 a.m.

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c5b95bf
4 months, 4 weeks ago
Selected Answer: B
B is it
upvoted 1 times
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rbarrish
8 months, 1 week ago
I don't think you can change the criteria of a standard matching rule, only create a custom rule, so it's B.
upvoted 2 times
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