A. Tasks allow you to track the specific actions you plan to perform or have performed.
D. Tasks cannot track specific actions.
Tasks in Salesforce allow you to track specific actions that you plan to perform or have performed. They are used to log and follow up on activities.
On the other hand, Email Alerts are typically used to send automated email notifications based on specific criteria but do not inherently track actions like tasks do. They are more focused on communication rather than tracking specific actions.
D is wrong: Tasks are specifically designed to track actions.
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eacunha
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