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Exam Certified AI Associate All Questions

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Exam Certified AI Associate topic 1 question 32 discussion

Actual exam question from Salesforce's Certified AI Associate
Question #: 32
Topic #: 1
[All Certified AI Associate Questions]

Cloud Kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequently asked questions.
Which field of AI is most suitable for this scenario?

  • A. Natural language processing
  • B. Predictive analytics
  • C. Computer vision
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Suggested Answer: A 🗳️
by Geeblets at Jan. 30, 2024, 4:59 a.m.

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Sami6866
4 months, 3 weeks ago
A. Natural language processing
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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