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Exam Certified AI Associate All Questions

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Exam Certified AI Associate topic 1 question 19 discussion

Actual exam question from Salesforce's Certified AI Associate
Question #: 19
Topic #: 1
[All Certified AI Associate Questions]

Cloud Kicks wants to use AI to enhance its sales processes and customer support.
Which capability should they use?

  • A. Sales Path and Automated Case Escalations
  • B. Einstein Lead Scoring and Case Classification
  • C. Dashboard of Current Leads and Cases
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Suggested Answer: B 🗳️
by Geeblets at Jan. 30, 2024, 4:38 a.m.

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uchiken
8 months, 1 week ago
Selected Answer: B
B. Einstein Lead Scoring and Case Classification
upvoted 1 times
...
Geeblets
9 months, 3 weeks ago
Selected Answer: B
B. Sales process = lead scoring; Customer support = case escalation
upvoted 2 times
...

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