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Exam Certified Business Analyst topic 1 question 129 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 129
Topic #: 1
[All Certified Business Analyst Questions]

Cloud Kicks wants managers to be able to approve time-off requests in Salesforce. A business analyst (BA) wrote the following:


User Story -
"As a manager, I want to communicate the status of time-off requests with employees so that I can increase employee satisfaction."


Acceptance Criteria -
• A manager can change the status of the request.
• A manager can send a comment to the employee about their request.
• The solution must be intuitive.

Why does the BA need to make a change to improve the user story?

  • A. The acceptance criteria is too vague.
  • B. The acceptance criteria should be solution focused.
  • C. The user story is too large to test.
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Suggested Answer: A 🗳️
by sfreesway at Jan. 15, 2024, 2:13 p.m.

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sfreesway
10 months, 1 week ago
Selected Answer: A
Process of elimination Story is definitely not too large to be tested User story acceptance criteria should NOT be solution focused, should state intent and what is needed to be completed not HOW the story needs to be completed https://trailhead.salesforce.com/content/learn/modules/user-story-creation/construct-a-user-story
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