ExamTopics Logo
Mail Us[email protected]
Menu
Salesforce Discussions
exam questions

Exam Certified Sales Cloud Consultant All Questions

View all questions & answers for the Certified Sales Cloud Consultant exam
Go to Exam

Exam Certified Sales Cloud Consultant topic 1 question 70 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 70
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship.
Which two potential solutions can the Consultant recommend? (Choose two.)

  • A. Implement the Account Contact Role feature.
  • B. Add an Influencing Contact multi-select picklist field on the Account.
  • C. Add a Lookup field to Contacts to indicate Influential Contacts.
  • D. Track time invested in a custom field for each contact.
Show Suggested Answer Hide Answer
Suggested Answer: AB 🗳️
by sgeedi at Jan. 10, 2024, 2:40 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
sgeedi
Highly Voted 6 months, 1 week ago
A, C in my opinion
upvoted 5 times
...
sleepyjin
Most Recent 1 week, 4 days ago
Selected Answer: AC
A. Implement the Account Contact Role feature: The Account Contact Role feature allows sales executives to define the role of each contact within an account (e.g., Decision Maker, Influencer). This helps the team identify and focus on influential contacts who are critical for advancing the business relationship. C. Add a Lookup field to Contacts to indicate Influential Contacts: Adding a custom Lookup field to Contacts allows the team to flag or link influential contacts directly on the record. This can serve as a clear indicator of their importance within the sales process and ensure sales executives target the right individuals.
upvoted 1 times
...
[Removed]
2 months, 3 weeks ago
Selected Answer: AD
Report on time spent per role would put pressure on balancing things out
upvoted 2 times
...
rbarrish
4 months, 3 weeks ago
Multi picklists require much upkeep whereas you can change the influencing contact easily with a lookup field on the contact to another contact.
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago