Exam Certified Sharing and Visibility Architect topic 1 question 27 discussion

Actual exam question from Salesforce's Certified Sharing and Visibility Architect

Question #: 27
Topic #: 1

[All Certified Sharing and Visibility Architect Questions]

Universal Containers (UC) service reps are assigned to a profile which has “View All” in Case object (Private OWD).
To make sure service reps have access to all relevant information to attend to customer requests, which two details should a Salesforce Architect consider? (Choose two.)

A. Service reps will NOT be able to access all UC Contact records if they are Controlled by Parent.
B. Service reps will be able to access all UC Account records due to Implicit Sharing.
C. Service reps will NOT be able to access all UC Account records because Account OWD is private.
D. Service reps will be able to access all UC Contact records if they are Controlled by Parent.

Show Suggested Answer

Suggested Answer: AC 🗳️

by Sreesaj at Dec. 11, 2023, 6:01 a.m.

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Sreesaj

Highly Voted 1 year, 1 month ago

Answer should be BD (?)

upvoted 5 times

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atyagibuff

Most Recent 11 months, 3 weeks ago

Selected Answer: AC

A. Service Reps' Access to Contact Records: If Contact records are controlled by the parent (Account), and the Account OWD is private, service reps will not automatically have access to all Contact records. Their access to Contacts depends on the sharing settings of the associated Accounts. C. Service Reps' Access to Account Records: Since service reps have "View All" access only on the Case object and the Account OWD is private, they will not automatically have access to all Account records. Their access to Accounts needs to be granted through other means like sharing rules or permission sets if necessary.

upvoted 2 times

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Vik7704320

1 year ago

Sreesaj, probably not to ALL (if case is not owned by a Account, then there is no access to such the Account)

upvoted 2 times

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