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Exam Field Service Lightning Consultant All Questions

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Exam Field Service Lightning Consultant topic 1 question 86 discussion

Actual exam question from Salesforce's Field Service Lightning Consultant
Question #: 86
Topic #: 1
[All Field Service Lightning Consultant Questions]

Universal Containers (UC) wants to standardize the process that agents use to create and maintain Work Orders which will help new agents ramp up more quickly and improve data quality and consistency. UC wants key fields, agent instructions and best practices displayed at each step of the service process on the Work Order.

What should the Consultant implement to meet this requirement?

  • A. Enable Path for Work Orders
  • B. Enable Knowledge on Work Orders
  • C. Add a Lightning Component to Work Orders.
  • D. Add compact layouts to Work Orders.
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Suggested Answer: B 🗳️
by DNA8892 at Dec. 7, 2023, 4:51 p.m.

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DNA8892
11 months, 2 weeks ago
The answer to this is definitely A not B.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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