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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 139 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 139
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks uses the Lead Source field to track the event from which a Lead originated. The marketing director requested a report that shows every event a Lead has attended. This information is impossible to provide with the current configuration.

Which standard Salesforce functionality should a consultant recommend?

  • A. Implement Campaigns to track events and define a campaign management process.
  • B. Update the Lead Source field to the most recent event a Lead has attended using Process Builder.
  • C. Configure a Custom Events object and relate it to the Lead object.
  • D. Create a custom field to track the second event a Lead attends.
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Suggested Answer: A 🗳️
by Plohia at Nov. 8, 2023, 1:19 a.m.

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FriedConsole2000
8 months, 3 weeks ago
Selected Answer: A
The answer is "A".
upvoted 3 times
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Plohia
1 year ago
Selected Answer: C
Creating a Custom Events object will allow Cloud Kicks to store detailed information about each event attended by a Lead, including the event name, date, location, and any relevant notes or descriptions. By relating this Custom Events object to the Lead object, the consultant can establish a link between Leads and the events they have attended.
upvoted 1 times
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