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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 132 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 132
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem? (Choose two.)

  • A. Require Phone and Email fields on the Lead page layout.
  • B. Configure Assignment Rules to only assign Leads with Phone or Email.
  • C. Require Phone and Email fields on the Lead object.
  • D. Create a Validation Rule that requires either a Phone or Email.
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Suggested Answer: AD 🗳️

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FriedConsole2000
8 months, 3 weeks ago
Selected Answer: AD
Putting the requirement directly on the object would limit future functionality.
upvoted 3 times
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Plohia
1 year ago
Selected Answer: CD
C. Require Phone and Email fields on the Lead object. Requiring Phone and Email fields on the Lead object will ensure that all Leads are created with this important contact information. This can be done by navigating to the Lead object definition and setting the Required field to Yes for the Phone and Email fields. D. Create a Validation Rule that requires either a Phone or Email. Creating a Validation Rule that requires either a Phone or Email will prevent Leads from being created or saved without at least one of these contact information fields. This can be done by creating a new Validation Rule on the Lead object and setting the following criteria:
upvoted 1 times
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