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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 73 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 73
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region, and they will be out of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?

  • A. Set up a training session for just the European region and run the scheduled training.
  • B. Talk to the manager of that region and tell them how important training is and that they should come.
  • C. Run the training as planned and record it so the other users can watch the video.
  • D. Move training for all users to the following week and communicate the change.
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Suggested Answer: D 🗳️

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Colibri
2 months ago
C is correct Why not D : Moving the training for all users to the following week could delay the rollout of new processes, tools, or updates. Coordinating a new training schedule for all users might be challenging and could lead to conflicts with other planned events or time zones. It might not be feasible to find a time that works for everyone, given the global nature of Cloud Kicks. Other regions could be affected by the rescheduling
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Plohia
1 year ago
Selected Answer: D
Moving the training to a different week that does not conflict with the holiday in the European region is the best practice. This ensures that all employees, including those in the European region, have the opportunity to attend the training without being hindered by a holiday. Clear communication about the change in schedule is essential to inform all participants about the updated training dates and prevent any confusion.
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