Exam Certified Business Analyst topic 1 question 76 discussion

Option A: Executive sponsors, IT leadership, and end users is the most comprehensive and balanced choice. It covers the high-level strategic perspective, technical considerations, and practical, day-to-day user experiences and needs. This grouping is best suited to foster alignment across different layers of the organization, ensuring that the Salesforce implementation is technically sound, strategically aligned, and pragmatically useful for the people who will use it every day. Engaging these groups will help address the current discrepancies between how sales and service teams manage Accounts and Contacts and build a unified approach that supports the entire organization's goals.

Option B is the right answer. Ref Link: https://www.salesforce.com/eu/blog/why-stakeholder-alignment-is-key-to-salesforce-success/

I would say A When trying to gain alignment you want to include end users as they're the ones using the systems more so C is out So this leaves Middle management and business leaders Vs Executive sponsors & IT leadership And I just don't think middle management is relevant vs the other 2. So i go with A imo

C. Senior leadership, IT leadership, and middle management.