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Exam Certified B2B Solution Architect All Questions

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Exam Certified B2B Solution Architect topic 1 question 9 discussion

Actual exam question from Salesforce's Certified B2B Solution Architect
Question #: 9
Topic #: 1
[All Certified B2B Solution Architect Questions]

Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to its business partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?

  • A. Utilize Service Cloud and LiveMessage.
  • B. Utilize Marketing Cloud and MobileConnect.
  • C. Embed third-party messenger tools.
  • D. Utilize Service Cloud Email to Text Message.
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Suggested Answer: B 🗳️
by risoco10 at Oct. 3, 2023, 9:22 p.m.

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risoco10
1 year, 1 month ago
Selected Answer: A
The question refers to the Global Support team. Why Marketing and Mobile Connect is selected. Both tools are part of the Marketing cloud for massive SMS messages....
upvoted 1 times
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