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Exam CRT-450 topic 1 question 281 discussion

Actual exam question from Salesforce's CRT-450
Question #: 281
Topic #: 1
[All CRT-450 Questions]

Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls.

At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen.

What should a developer use to satisfy this requirement?

  • A. An Apex REST class
  • B. An Apex controller
  • C. An outbound message
  • D. An invocable method
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Suggested Answer: A 🗳️
by irina_735 at Sept. 13, 2023, 7:07 a.m.

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irina_735
1 year, 2 months ago
Selected Answer: D
I think Apex REST Classes are used to expose some data. But we need to retrieve data from external servise. So Invocable is the most apropriate, because you have to use @InvocableMethod annotaton to call method from Flow
upvoted 2 times
testGr
10 months ago
correct !!
upvoted 1 times
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