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Exam Certified OmniStudio Consultant All Questions

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Exam Certified OmniStudio Consultant topic 1 question 24 discussion

Actual exam question from Salesforce's Certified OmniStudio Consultant
Question #: 24
Topic #: 1
[All Certified OmniStudio Consultant Questions]

When a call center agent interacts with a customer, the agent must have all of the customer’s related information available for a quick response. The business requires the agent to have access to:
A view with information about a customer account
A list of contacts and cases associated with the account
All information should be on one screen
What OmniStudio tool should be used to meet this requirement?

  • A. Customer IntellView
  • B. FlexCards
  • C. OmniScript
  • D. Lightning Record Page
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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WonderWoman
Highly Voted 5 months ago
Selected Answer: B
B. FlexCards
upvoted 6 times
...
ksar4u
Highly Voted 6 months ago
B. FlexCards
upvoted 5 times
...
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