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Exam Certified Sales Cloud Consultant topic 1 question 344 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 344
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Salesforce. The admin for the previous system is enthusiastic about Salesforce and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform.

What are two ways the consultant can determine and validate their approach with end users? (Choose two.)

  • A. Conduct a technical review with developers to evaluate solutions designed for end users.
  • B. Interview top-level executives to understand the KPIs for end users.
  • C. Validate the solution plans and implementation with end users.
  • D. Enlist the help of a champion to ensure that Salesforce is meeting end user needs.
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Suggested Answer: CD 🗳️
by Shy100 at Aug. 18, 2023, 5:45 p.m.

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Shy100
Highly Voted 8 months ago
Should be B & D. Don't validate plans with end users (C)
upvoted 5 times
2683cc2
2 months, 2 weeks ago
yes, I think C is a terrible idea.
upvoted 1 times
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Community vote distribution
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C (25%)
B (20%)
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