Universal Containers (UC) sales managers are complaining that they cannot access their teams’ Shipment records (a custom object). Initially, the admin suggested that this is happening due to misconfigured role hierarchy (Shipment OWD is Private). After investigation, they determined the role hierarchy for these users is correct.
What can be the reason why Universal Containers sales managers are not able to see Shipment records?
BrainMelt12
7 months, 3 weeks agoBorisBoris
1 year, 3 months agoalvfrick
11 months ago